Warranty Claim Policy

Emiratzon.com – Warranty Support

At Emiratzon, we aim to ensure customer satisfaction by providing fair and transparent warranty support on eligible products.

All eligible products come with a 7-day free warranty claim period starting from the date of delivery.
After the 7-day period, warranty claims may still be accepted; however, delivery charges will be applied for processing and replacement/repair services.

Warranty coverage depends on the specific product category and supplier terms.
Not all products are eligible for warranty, and coverage details may vary from item to item.
Customers are encouraged to review product descriptions carefully before purchase.

To be eligible for a warranty claim:

The issue must be reported within the applicable warranty period.
The product must be in reasonable condition (unless the issue is a manufacturing defect).
Proof of purchase (order number or receipt) is required.
The issue must fall under warranty-covered defects (not misuse or accidental damage).

Warranty does not apply to:

Warranty claims submitted after 7 days of delivery are still eligible for review.
However, customers will be responsible for delivery/shipping charges.
Approval of claims after this period depends on product condition and supplier approval.

To request a warranty claim, please contact our support team with:

Our team will review your request and respond as soon as possible.

For warranty assistance, contact us through our official support channels listed on Emiratzon.com.

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